Skip to main content

    Advancing businesses through powerful AI and software systems

    AI agents, custom software, CRMs and full operating systems for Australian businesses. Built in person by the founders, and we stay until the numbers move.

    Book a Discovery CallOur Work
    crm.platformonesoftware.com
    The PlatformOne CRM, one of the systems we build and run

    Trusted by Australian leaders

    • LJ Hooker Property Partners
    • Knight Frank
    • The Buyer Squad
    • Frethan
    • hometime
    • Ikonomidis Design Studio
    • McGrath
    • CUSP
    • China Direct Sourcing

    What we do

    One piece, or the whole system.

    Six things we do well. Some clients take one, some take the lot, every piece stands on its own.

    • 01

      AI Agents

      your processes, run end to end
    • 02

      Automation

      manual work off your plate
    • 03

      Custom Software & AI

      built to fit your stack
    • 04

      Mobile Apps

      native iOS and Android
    • 05

      CRMs & Client Portals

      one source of truth
    • 06

      Advisory

      roadmaps and build-vs-buy
    The PlatformOne boardroom in the Brisbane office
    Engineers pairing on a buildReviewing the numbers with a client team

    How we work

    And this is how we do it.

    1. 01ON-SITE

      Discovery

      We sit in your office, map the real workflows with the people who run them, and hand you a fixed-price proposal.

    2. 02WEEKLY DEMOS

      Build

      Fixed-price sprints on your own stack, with working software in front of you every week. You own the system outright.

    3. 03ONGOING

      Optimisation

      We monitor, govern and keep tuning after handover. We stay until the numbers move.

    The numbers

    Measured where it matters

    10×

    Sales productivity at LJ Hooker

    Six AI agents live-monitoring residential listings across Australia and feeding the team's CRM, so ~109 agents sell from one source of truth.

    $200M+

    In procurement through one platform

    Frethan's Australian buyers and Chinese suppliers transact end to end through a system we built and still run.

    200+ hrs

    Returned to client teams every month

    Admin removed by automating the highest-volume workflows: reporting, comms, approvals and data entry.

    The team

    Founder-led. Engineer-built.

    PlatformOne was founded in Brisbane in 2023 by Jack Pate and Lachlan Kosanic, and they still lead every engagement in person, scoping in your office, on the tools during the build, across the numbers after handover.

    Behind them is a team of six, all in-house, building AI agents and custom systems for Australian businesses every day. The people who scope your system are the people who build it.

    Everything is built in our Brisbane office, no outsourcing, no hand-offs, no ticket queues. Walk in for a working session and the people at the desks are the ones shipping your system that week.

    Jack PateCo-founder
    Lachlan KosanicCo-founder
    Meet the founders
    A working session with a client teamJack Pate and Lachlan Kosanic on site with the Carebridge team

    • Always reachable

      Call any hour, any day of the week. You get the person who built your system, not a ticket queue.

    • Founders in the room

      Jack and Lachlan run every project start to finish. Nothing is handed off or outsourced.

    • Built, fixed and sorted

      Something breaks at 9pm, we fix it at 9pm. A new idea on Sunday is scoped by Monday.

    Selected work

    Systems we've installed

    See more of our work
    PlatformOne
    "Australian businesses don't need another tool. They need a partner who installs the system, owns the result, and is still there in month twelve."

    Jack & Lachlan, founders